FAQ:Questions About E-commerce Boxes and Shipping

Let’s answer some frequently asked questions about cardboard packaging in the context of e-commerce and shipping.

For which e-commerce sectors do you manufacture shipping boxes?

We provide specialized e-commerce packaging for companies operating in a wide range of major product sectors, with varying levels of customization: for fashion, apparel, and footwear; beauty and cosmetics; and eyewear—featuring easy-open and easy-close solutions, tamper-proof security features, and returns management; for publishing and graphic design—with rigid envelopes and packaging specifically designed for publications; and for gourmet products, wine and spirits, featuring special certified shatter-resistant packaging for glass bottles; and for high-tech products and consumer electronics, featuring protective boxes with custom interiors.

What kinds of e-commerce and shipping boxes do you have?

Our e-commerce product line includes models for all types of products: self-assembling die-cut boxes with interlocking closures (standard FEFCO 0427 model), with or without double adhesive strips for returns management; boxes with automatic bottoms for ultra-fast packaging; flat-pack packaging for shipping small items or publications; rigid envelopes made of microflute cardboard or kraft paper, and special shatter-proof packaging for shipping glass bottles. Each model can be customized in terms of dimensions and graphics to perfectly meet the customer’s needs.

Do you have packaging for shipping glass bottles or other fragile items?

Yes, we have developed and tested industry-specific solutions for the safe shipping of bottles and highly fragile glass products. Among these, the Bottlexpress, a patented system protective corrugated cardboard packaging system designed to ensure and protect bottles of wine, beer, oil, and spirits. Thanks to a shock-absorbing double-wall corrugated inner structure that keeps the bottles away from the box’s outer walls, Bottlexpress passes the most rigorous drop tests and ensures zero breakage during transport by express carriers. It also optimizes shipping thanks to its compact dimensions.

Do you supply packaging accessories?

Salco is a box manufacturer focused exclusively on the design and industrial production of cardboard packaging and custom structural paper products. We produce custom-made cardboard protective inserts and fillers for our customers’ products. We do not sell generic or consumable packaging materials such as plain adhesive tape, plastic bubble wrap, polystyrene chips, or stretch wrap.

Do you also provide paper or cardboard shipping envelopes?

Yes, we manufacture mailing and shipping envelopes made of rigid cardboard or heavyweight paper, featuring adhesive closure strips and easy-open tabs. These solutions offer an excellent, flat, and eco-friendly alternative to plastic envelopes, providing superior protection against creasing and crushing for documents, books, company catalogs, lightweight clothing, and small accessories.

How can I prevent products from being damaged during shipping?

To ensure the integrity of products during the rigors of shipping via express couriers, we design custom cardboard interior components. We manufacture honeycomb structures, custom-made dividers, die-cut securing inserts, and shock-absorbing inserts shaped to the exact dimensions of the product. These systems completely secure the item inside the box, absorbing external vibrations and impact forces in an eco-friendly, single-material way, eliminating the need for plastic or bubble wrap.

Do e-commerce boxes come with double-sided tape and an easy-open feature?

Yes, we design and manufacture specialized e-commerce packaging equipped with one or two high-strength double-sided adhesive strips integrated directly into the closure flap. The double-sided adhesive strip allows for extremely fast sealing without the need for adhesive tape. Combined with the easy-open feature tear-open feature (perforated tear line) allows the recipient to open the package safely without using scissors or a box cutter. The inclusion of an optional second double-sided adhesive strip allows the customer to reuse the same box to send any return shipments in a neat and secure manner.

What is “One-Box” e-commerce packaging, and what benefits does it offer?

One-Box is the innovative smart packaging concept developed by Salco to eliminate the practice of “double packaging” (placing the product’s retail box inside a second, unmarked shipping box). One-Box integrates a double-sided box into a single cardboard structure: elegant and featuring high-definition printing on the inside to showcase the product, and sturdy and protective on the outside to withstand logistics transport. This system reduces cardboard consumption by up to 40%, eliminates the time spent on double packaging in the warehouse, and reduces the environmental impact of shipments, offering a memorable and sustainable unboxing experience.

How to Choose the Best Box for E-commerce Shipments?

When choosing the ideal packaging for e-commerce, three main factors must be taken into account:

  • Product Weight and Fragility: For lightweight products or those already packaged in sturdy primary packaging, single-wall or micro-flute corrugated cardboard (lightweight and compact) is ideal. For fragile, heavy, or high-value items, double-wall corrugated cardboard is essential, as it provides rigidity and puncture resistance.
  • Volume Optimization: Choose a size that minimizes internal empty space. This reduces the amount of filler material needed and optimizes shipping rates (volumetric weight).
  • Customer Experience (Unboxing): Die-cut, self-assembling boxes offer a significantly more polished visual presentation than cardboard boxes, turning the act of opening the package into a moment that builds brand loyalty, thanks to the wide range of customization options available for both the interior and exterior graphics.

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